Roadwork

Support

Help with the Roadwork training app.

Get in touch

Email us and we'll help as fast as we can.

andrew.okpoyo@gmail.com

We aim to respond within 48 hours, Monday to Friday.

Frequently asked questions

How do I cancel my subscription?

Subscriptions are managed through your Apple ID. Open Settings on your iPhone, tap your name at the top, tap Subscriptions, select Roadwork, then tap Cancel Subscription. You can also reach this from the "Manage Subscription" link inside the app.

How does the free trial work?

New subscribers get a 7-day free trial. You won't be charged during the trial, and you can cancel any time before it ends to avoid being billed. If you don't cancel, the subscription renews automatically at the price shown when you signed up.

How do I restore my purchase on a new device?

Sign in with the same account you used originally, open Settings inside Roadwork, and tap Restore Purchases. Your subscription will be restored.

How do I delete my account?

Open Roadwork, go to your Profile, then Settings, and choose Delete Account. This permanently removes your account and associated data. You can also email us and we'll do it for you within 30 days.

How do I export my data?

Email us at the address above and we'll send you a copy of the data we hold for your account within 30 days.

The app isn't working properly. What should I do?

First, make sure you're on the latest version and try restarting the app. If the problem continues, email us with:

  1. Your device model (e.g. iPhone 15 Pro)
  2. Your iOS version
  3. A short description of what happened and what you were doing

The more detail you give, the faster we can fix it.

How do I turn off notifications?

You can manage training notifications inside the app's settings, or turn them off entirely in your iPhone's Settings → Notifications → Roadwork.